Service and support for your automation

Your advantages with Care

• Maximum safety and reliability: Continuous system monitoring, regular inspections and proactive replacement of wear parts
• Fast solution to service issues: Availability by phone, same-day response
• Help from real robot experts: Systematic error analysis, support with setup and programming
• Extended and expanded warranty: Repair, replacement and spare parts delivery for motor and gearbox

Your benefits with Care Plus

• All the services of the Care Option
• Plus: Extension of the warranty to the entire robot system, control panel and control
• Plus: Spare parts are sent within one business day of your request
• Plus: Additional hours for assistance with setup, programming and program optimization

Feasibility, assembly, configuration

We check the feasibility of our CE-certified, ready-to-use automation modules (Solution Kits) with regard to all relevant parameters. You can also get support with the assembly and cabling, as well as the setup and configuration of the components.

Practical learning about automation

Build your knowledge with every level of experience – from basic to specialized knowledge. Choose the format that suits you best – on-site, remote or via our e-learning platform. Tailor the content to your individual projects and challenges.